Our Annual Maintenance Contract (AMC) packages are competitively priced and can be selected as per the client’s needs and budget. Choose between Platinum, Gold or Silver packages that vary in services from basic PPM requirements to a luxury, all-inclusive home service.
An essential element that is important to you is the reliability and value of your asset/property. Regular maintenance and inspections help to diagnose and correct defects before they happen, saving you time and money.
PPI Call Center is open from 8.30am to midnight, Saturday to Thursday. For emergency calls after-hours and during public holidays, your call will be automatically diverted to our standby call centre operator to respond to your requirements.
Upon signing an Annual Maintenance Contract, the client will be provided with a schedule for one year of the activities on the premises related to all planned maintenance. This schedule forms the basis for the technicians to visit the property periodically to carry out preventative maintenance to mechanical equipment such as air conditioning, electrical switch panels, pumps, drainage systems, etc. A PPM check sheet containing all activities will be filled in while the technician is carrying out the work.
All consumables are covered under the maintenance contract and are free of cost. Consumables include oil, grease and cleaning chemicals. Please note that refrigerants and lamps are not considered as consumables.
Response to all calls are free of charge for contractor-related breakdowns. If materials are available with the standby technicians, we can make final repairs immediately based on the client’s requirements. Materials used will be charged.
PPI provides water tank cleaning and disinfection, along with a Microbiological Test Certificate. The service will also include a full pictorial report of each cleaning process and progress. Any irregularities will be reported to the client.
This is achieved through:
